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​El Paraiso (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the practices described in this Policy.

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1. Information We Collect

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We may collect the following types of information:

• Personal Information: Name, email address, billing and shipping details, and payment information when you make a purchase.

• Technical Information: IP address, browser type, device information, and usage data collected via Google Analytics and cookies.

• Communication Data: Information you provide when contacting us via email or forms on our website.

 

2. How We Use Your Information

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We use the information collected for purposes including:

• To process orders and payments.

• To provide customer support and respond to inquiries.

• To analyze and improve website performance (via Google Analytics).

• To comply with legal and tax obligations.

• To send marketing communications (only if you have opted in).

 

3. Sharing of Information

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We do not sell or rent your personal data.
However, we may share data with:

• Service Providers: Payment processors, hosting providers, analytics services.

• Legal Authorities: If required by law or to protect our rights.

• Third Parties: Only when necessary to deliver our services.

 

4. Data Retention

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We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by law (e.g., tax and accounting regulations).

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5. International Users

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As we serve customers worldwide, your information may be transferred and stored outside of your country of residence, including within the European Union (EU). We ensure adequate protection of your data in accordance with GDPR.

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6. Your Rights (GDPR and applicable laws)

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You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent at any time (for marketing communications).

• Request restriction of processing.

• File a complaint with your local data protection authority.

To exercise your rights, please contact us at:
📧 elparaiso.thessaloniki@gmail.com

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7. Cookies Policy

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Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device.

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Types of cookies we use:

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• Essential Cookies – Required for the website to function (e.g., payments, security).

• Analytics Cookies – To measure traffic and usage patterns (Google Analytics).

• Marketing & Social Media Cookies – For integrations with platforms such as Facebook, Instagram, TikTok, WhatsApp, and YouTube.

Managing Cookies

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You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.

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8. Data Security

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We implement appropriate technical and organizational measures (such as SSL encryption and restricted access) to protect your data from unauthorized access, alteration, or disclosure.

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9. Links to Third-Party Websites

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Our website contains links to external platforms (Facebook, Instagram, TikTok, WhatsApp, YouTube). We are not responsible for the privacy practices of these websites. We encourage you to review their respective privacy policies.

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10. Updates to This Policy

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We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with the updated date.

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11. Contact Us

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If you have any questions or concerns regarding this Privacy & Cookies Policy, you can contact us at:

El Paraiso
📧 Email: elparaiso.thessaloniki@gmail.com